Chatbot for Insurance Agencies Benefits & Examples Quick, clear, and make life easier – the chatbot’s promise in insurance claims today. Good customer service implies high customer satisfaction[1] and high customer retention rates. Let’s say a client asks an insurance […]

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Conversational AI in eCommerce: Use Cases & Future Trends Zendesk’s adaptable Agent Workspace is the modern solution to handling classic customer service issues like high ticket volume and complex queries. It is bad because it requires them to provide a […]

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